Privacy notice
Last revised:
May 6, 2025
1. Introduction
At CenturaPay (“we”, “us”, or “our”), we take your privacy seriously and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website and services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
2. Information We Collect
We may collect the following types of information when you interact with our services:
- Personal Information:
This includes details such as your name, email address, phone number, billing address, and other personal data you provide during account registration or when making payments. - Usage Data:
We may collect information about how you use our website and services, including your IP address, device information, browser type, pages visited, and activity on our site. This helps us improve our services and user experience. - Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to collect usage data, enhance user experience, and personalize content. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver our services, transactions, and customer support.
- To improve and personalize your experience on our website.
- To communicate with you, including sending account-related updates, and promotional offers (where permitted).
- To prevent fraud, protect our users, and comply with applicable laws and regulations.
- To analyze usage patterns and improve the functionality of our services.
4. How We Share Your Information
We may share your personal and payment information with third parties in the following cases:
- Service Providers:
We may share information with third-party service providers who help us with payment processing, customer support, fraud prevention, and other business operations. - Legal Compliance:
We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes, or to protect our rights, property, and safety, and that of our users. - Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this happens. - Affiliates and Partners:
We may share your information with affiliates or business partners who are involved in providing our services, but only as necessary to provide those services to you.
5. Data Security
We use industry-standard security measures to protect your personal and financial information from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure data storage practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including as required by law or for the purposes of resolving disputes and enforcing our agreements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
- Opt-out of Marketing Communications: You can opt out of receiving promotional emails or communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
- Data Portability: You may request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format (where applicable).
To exercise any of these rights, please contact us at the contact information below.
8. International Data Transfers
If you are located outside of [Your Country], please be aware that your information may be transferred to, stored, and processed in a country other than your own. By using our services, you consent to the transfer of your information to [Your Country] or any other country where our service providers are located, in accordance with this Privacy Policy.
9. Children’s Privacy
Our services are not intended for children under the age of [13/16, depending on your jurisdiction], and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to this policy, we will notify you via email or through a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: